Resonic FAQ

Some questions that have been asked anywhere between a couple of and a gazillion times in the past, with corresponding answers.

Resonic Player

Resonic Player is a lightning-fast universal audio/music/folder player and sample browser with a clean, simple, but powerful user interface. It is perfectly suited for everyone who wants to listen to music and audio files in the most comfortable way possible.

Free for non-commercial and non-profit use.
We urge commercial users of Resonic Player to donate a fair amount to the project to help finance future updates.

Resonic Pro

Resonic Pro is designed for advanced users and audio professionals. It is based on the fast and stable core of Resonic Player, but is destined to become a creativity and productivity tool, a workflow pusher with a hint of crazy. You'll be surprised…

A valid license is required to run this version. Early Access versions are available now.

Will Resonic Pro be dongled?

We certainly hope not.

We keep putting a lot of work into what we think is a high-quality product, and while we believe users shouldn't be paying for expensive copy protection, but for usability and functionality, software piracy is a big thing for a little team like us.

We're committed to building an honest relationship with our users and customers.

We play fair and we're counting on you to play fair as well.

Will there be a macOS version?

Maybe, not saying no.

Resonic is one big endeavor, and to be honest a macOS version fully depends on the success of Resonic Pro for Windows.

Meanwhile, why don't you take a couple of minutes, fire up Bootcamp, and give Resonic a try anyways?

Resonic runs fine on VMWare Fusion where it uses up little CPU, but looks like it is running on Windows XP. (User screenshots: 1 2)
Resonic also seems to run on Wine (with MSGDI+), but generally not too well and with high CPU load.

Will there be a 64-bit version?

There is no real need, yet.

At this point going x64 has no real benefits, or is even needed. Here's a few arguments:

  • 64-bit versions don't simply make things faster unless code is properly optimized (which is time-consuming)
  • Resonic is not a tool that uses as much memory as a DAW, Photoshop, After Effects, or similar applications, as it's well optimized already, so there is no upside to that either
  • Feature development slows down (and you probably want the new features asap)
  • Building four versions instead of two takes a long time
  • So does testing four versions instead of two, on all supported versions of Windows
  • Finally, many cheap and readily available Windows 10 tablets run 32-bit Windows, which is quite nice

Resonic has crashed. What do I do?

Send us a crash dump!

When Resonic crashes it offers you to send us a crash dump (or mini dump, a .dmp file) via email which assists us with finding and fixing the cause in the next update.

However, a crash dump alone does not help, because it does not tell us what you did right before the crash happened. Provide us with as much information as possible on the steps you have taken before the crash, or on how to reproduce the crash.

You'll be mentioned in the version history if your report helps us smash a bug.

Can I reset my preferences?

Yes, if you really need to do it.

You can reset the preferences by holding down CTRL-ALT-SHIFT while Resonic is startup up.

Will there be playlists?

Yes.

Resonic started out as a directory player without playlist support, however tabbed playlists are in development and scheduled for a post-0.9b release.

Does Resonic support Unicode?

Yes, fully.

Foreign language symbols, Unicode filenames, as well as Unicode tags (UTF-8/UTF-16), are supported.

Is Resonic portable?

Yes, very much so.

Resonic was designed with full portability in mind.

Once installed in portable mode it can be run from all (write-enabled) portable devices like USB sticks / thumb drives without leaving data behind on the computer. In fact, you can take your settings along with you as they are saved and restored per computer and user, which can be configured to one's liking.

To get Resonic portable you either download the separate .zip version (which is recommended), or you install it and copy the installed files to any other folder from where it will automatically run in portable mode.

Are Windows Media devices supported?

No.

Windows Media devices that use the obsolete MTP (media transfer protocol), e.g., some phones, are displayed in the browser, but are not supported right now. If you want to browse them it's best to put your device into MSC (mass storage) mode, if possible. This, for example, works with most Android phones, and many MP3 players.

Message: ,,The specified account already exists.''

In rare cases, the setup (.msi) can fail with the error The specified account already exists..
This is not a bug within the Resonic installer but rather with Windows Installer in general, where certain registry keys can become corrupted during an install or uninstall.

Microsoft recommends running their "Fix-up!" utility and then reattempt the installation.

While this has resolved the issue in the few cases we've encountered we recommend to uninstall and reinstall Resonic first before using third-party utilities.

Message: ,,This installation package could not be opened.''

Your downloaded .msi file is most likely incomplete or broken if you receive the following message: This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package.

Download the file again to resolve the issue.

Is an unattended installation possible?

Yes. Look here.

Why is Resonic starting up slowly?

It shouldn't be.

Make sure you have the latest version of Resonic / your antivirus software. Then:

Windows Defender

There is a bug in Mirosoft's AV scanners Security Essentials and Windows Defender with engine versions right before 1.1.12805.0 which slows down Resonic startup time and application performance (e.g. when switching files). In extreme cases startup might take between 15 and 30 seconds.

Solutions: Update your AV scanner to the latest version.
Alternatively go to your AV settings and add an exclusion for the folder that you installed Resonic in
(usually C:\Program Files (x86)\Liqube).

Instructions for Windows Defender (Windows 10/8/8.1)
Instructions for Security Essentials (Windows 7)

You can also do that if you want Resonic to perform better, regardless of AV bugs.

Startup Resume

Alternatively, when the start-up resume feature is enabled and either your last-played file or folder is in a slow location on your computer, which could be an external or sleeping drive that needs to wake up first, or a network location.

Consider disabling the start-up resume feature if this happens a lot to you.

You can temporarily disable start-up resume by holding down the Ctrl key while starting Resonic.

Will you support languages other than English?

Yes, absolutely.

We plan to make the translation tool available to the public.

However, the Beta version is still in a phase where it is still constantly changing, which is why we're still holding back the translation feature.

Will Resonic support skins?

Through customizable color themes.

Skins are a very time-consuming task for any developer and can have a serious impact on usability and flexibility.

We've built a very powerful color theming system around our customized user interface though, which will allow users and designers to create their own themes.

Can I drag and drop files?

Yes.

You can drag and drop files and folders from the file list and the browser into Windows Explorer, into other applications, and vice versa.
You can do the same with the current filename in the main window's header.

The Pro version allows you to drag and drop selections of any audio file into new files and into other applications, effectively extracting portions of audio.

Can I drag without restarting files?

Yes.

To prevent a file from playing/restarting hold down the CTRL key.

Starting with version 0.8.2 this behavior changed completely and files are no longer accidentally restarted when you want to drag and drop them somewhere.

Read more about file list behavior.

Why can't I Drag & Drop files?

Run your programs either as user, or as administrator, but not as a mix of both.

Make sure you start Resonic and other applications that you want to interact with through Drag & Drop either as user, or as administrator (e.g., Right-Click on program and Run as Administrator.) Any mix of these two won't work.

The underlying problem is tied to how security permissions on Windows work:
Technically Drag & Drop commands are messages, and sending messages from a program with normal rights to a program with elevated rights (e.g., admin rights) would break the security model behind UAC (or User Access Control).

Why do popups/mouse wheel behaving strangely?

In case you have special mouse driver software, or software that simulates or messes with the mouse cursor, installed, make sure you try to disable it.

Tools like StrokeIt might cause problems with Resonic popup menu or control behavior, e.g. require two clicks to open a menu, or focus loss with certain elements. This is most likely caused by the way these tools hook into Windows' mouse handling. In this case make sure you add Resonic to the tool's exception list.

What's affecting sound quality in Resonic?

Nothing.

There is absolutely nothing between decoded audio and sound output that affects the sound quality in any way without the user explicitly wanting it to, which is absolutely essential for clean quality and pure audio playback as well as for previewing sounds and samples.

Resonic does contain a few optional DSP features and will receive additional features in future releases, but at any point all of these features are fully optional and are never anywhere near the signal chain unless specifically wanted by the user.

Disable any processing in Windows own sound settings for the output device you're using when you're playing through non-exclusive WASAPI or DirectSound.

Does Resonic support ASIO?

Yes, Resonic Pro.

Bit-perfect and native DSD playback are also planned for the Pro version.

What should I use? DirectSound, WASAPI, or ASIO?

Always use WASAPI or ASIO for advanced features.

Avoid DirectSound whenever possible as it has many limitations and is the lowest quality output system.
We support DirectSound for backwards-compatibility, but might stop supporting it in a future release when we consider WASAPI support to be a fully acceptable replacement in all scenarios.

Why won't my ASIO4ALL device work?

The thing with ASIO4ALL is that it has to take over audio devices, which means you cannot use the same DirectSound device in other applications while it is already being used by ASIO4ALL.

If you're a Pro user you can pick its ASIO output driver instead.

Why won't my ASUS soundcard work (also, stuttering sound)?

Turn off the GX feature to resolve these issues.

Some ASUS soundcards, most prominently the Xonar series, come with a so-called GX feature, which is similar to Alchemy/EAX on Creative Labs sound cards.

It can cause problems with DirectSound where sound might shutter, or not play at all. It can also cause problems with WASAPI where the soundcard fails to restore properly after sleep or hibernation, and could no longer be used resulting in errors in Resonic, or Resonic falling back to DirectSound playback.

Why do I get jittery animations in Resonic?

Your Windows power plan might be set to Balanced.

On modern systems, this plan tends to lower the processor speed and overall system performance to save power when the system has little to nothing to do. Resonic uses very little processing power which might make your Windows throttle the system's performance, and also graphics update speed.

Go to Control Panel, Power Options, and switch to the High performance power plan. This might make a big difference, or none at all, depending on your system. Just try it. For music playback use you should prefer the Balanced power plan, as it saves a lot of power. For processing-heavy uses you should use the High performance power plan,
e.g. for graphics, video, and audio editing, or for DAWs.

Ask your questions

Join us on the official Resonic discussion forums, or look here for other ways of contacting us.